V Signs UK Ltd Terms & Conditions
The following Terms and Conditions of Service apply to all products and services provided by V Signs UK Ltd.
All pricing for works assumes that the client be responsible for supplying print-ready artwork (meaning in CMYK colour format, with all text converted to outlines and images embedded) unless otherwise agreed by V Signs UK Ltd.
If the client would like V Signs UK Ltd to produce artwork then they will subject to an artwork charge relative to the time taken to produce said artwork. Chargeable at £45+VAT per hour of design work.
Logos must be supplied as vectored elements, if not, a charge of £45+VAT will be added to re-create the logo.
V Signs UK Ltd make every effort to display as accurately as possible any colours used in your project. Colours do vary slightly depending on your computer screen, files used (RGB & CMYK) and what material the designs are printed on.
Any extra costs that may arise due to the purchasing of stock photos, typefaces or anything else, will be added to the final invoice.
Any vehicle due to have vinyl graphics applied must be cleaned the morning of drop off or if this is not possible - the day before. Failure to do so will lead to increased application time and incur a cleaning charge of £25+VAT and only the areas being sign written will be cleaned. We are unable to pressure wash vehicles on site, so we can only conduct a dry clean.
When any artwork is produced by V Signs UK Ltd a proof will be sent to the client for confirmation. In confirming the proof the client takes full responsibility for any errors in the artwork including, but not limited to, spelling, typos, incorrect phone numbers, missing letters & low resolution images. Please pick up on errors at this stage.
Unless otherwise agreed by V Signs UK Ltd a single round of revisions to the proof will come free of charge. Multiple proofs will be chargeable at £45+VAT per hour of design work.
Production Times and Deadlines
Any products that need to be printed require a 48 hour gassing off period, in order for the ink to properly dry, before the artwork can be laminated. The product will then need a 24 hour period for the lamination to fully bond to the print. Should the clients deadline require that the artwork be laminated before this period, the client takes full responsibility for any de-lamination that may occur later on down the line.
The standard production time will be 7-10 working days however, the specific production time that any job requires will be outlined at the quoting stage and by agreeing to the quote the client agrees to the deadline outlined by V Signs UK Ltd. This lead time commences once the deposit has been received by V Signs UK Ltd.
Clients will be advised to pay a 50% deposit before work will commence. No work will be started until payment is received by V Signs UK Ltd.
The deposit is non-refundable unless otherwise stated by V Signs UK Ltd.
Unless otherwise stated, no final files, materials or finished vehicles will be handed over until the remaining balance has been received by V Signs UK Ltd.
Payments must be made by online transfer (BACS), cash, card payment or cheque.
If no payment is made within 30 days a 10% charge will be added onto the final invoice.
Cancellations of any projects must be made by telephone or email.
Any cancellation of a vehicle wrap or the application of vehicle graphics must be made a minimum of 48 hours before the work is to be carried out. If this criteria is not met a 10% cancellation charge shall be added to the final invoice.
Acceptance of Terms and Conditions and Quotation
The placement of an order for any product or service offered by V Signs UK Ltd, by email, verbally or in writing, is deemed to be acceptance of the V Signs UK Ltd terms and conditions, which are freely available at www.vsignsuk.com/terms-conditions
V Signs UK Ltd reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.